Join Us
We’re searching for people to join our team, including counsellors and non-counsellors. Job descriptions for open positions are given below:
DIRECTOR POSITION DESCRIPTION
Employment Status Permanent
Attendance Basis Full-time or Part-time (minimum 3 days, flexible)
Location Sen Sok, Phnom Penh, Cambodia
About Living Well
Living Well is a Christian organisation that provides professional and accessible clinical counselling and wellbeing services to people from all backgrounds, enabling them to thrive personally and relationally.
Living Well's vision is to be a place of hope, healing, refreshment and restoration, empowering people to live and serve well.
About the position
As the Director of Living Well you will provide strategic and operational leadership to our service as a unique and trusted provider of quality counseling and member care.
Your primary responsibilities will be to develop and maintain strong professional and business operations and to lead and support our dedicated team as they seek to serve the expat community in Cambodia.
With the support of our Governing Board you will implement business plans, resolve operational issues and improve our systems and practices to ensure that we are faithfully fulfilling our core vision and proactively managing our growth.
Your role will be both advisory and hands-on as you draw from your knowledge and experience in management to strengthen our current operations and ensure our responsiveness to ongoing change. You will be approachable, flexible and enthusiastic about leading a cross cultural team.
You will be a high capacity person who is organized, and detail orientated; a great communicator, natural coach, wise decision maker and able to juggle a broad spectrum of responsibilities while living out the principles of self-care, reflection and active Christian faith as promoted by Living Well.
Duties and responsibilities
1: Strategic Leadership and Direction
Lead and implement the strategic and operational plans for Living Well that will deepen our impact, address current challenges and grow our services in an effective yet sustainable way.
Model servant leadership and nurture an organizational culture of respectful communication and collective ownership of the vision of Living Well.
Ensure internal processes facilitate communication and accountability within the team.
2: Overseeing quality and professional service development
In conjunction with the counselling team, design and develop mental health training and workshops to benefit the community and our member partners
Facilitate professional development for staff team and foster a community of learning
3: Financial, Administration and Business Management
In conjunction with the Assistant Director, strengthen foundational systems for a sustainable business model and implement the agreed business strategy and development.
Ensure finances are effectively managed with utmost transparency and comply with organizational policies, procedures, and Government financial requirements.
Develop, monitor and report annual budget plan, ensuring costs (staff, operations, and activities) are adequately budgeted.
Provide regular written updates/summaries to the Governing Board regarding finances and activity and compile an annual report.
Ensure internal Living Well policies and procedures are in compliance with the Cambodian business and taxation laws and maintain data activity and financial records to assist decision making.
Alert the Board to any urgent governance or grievance issues, or areas of concern which may affect the operations of Living Well and respond in a timely and wise manner.
4: Representation and Advocacy
In conjunction with the Assistant Director, Represent Living Well in high-level meetings with Government and donor bodies as directed by the Board.
Actively promote Living Well within Cambodia and the wider region through a range of social media, publications, networks and communications to increase exposure.
Be the key contact for existing and potential member agencies to understand their context and possible services Living Well could offer
Identify and develop key relationships, ensuring regular engagement and coordination with strategic partners within the Cambodian counseling and member care fields.
5: People Management
Directly manage, support and mentor all staff (Khmer and expat)
Maintain strong HR processes including position descriptions, employment contracts, transparent staff benefit packages, onboarding procedure and appraisal system.
Lead the recruitment of suitable clinical/pastoral/member care workers in order to meet needs within the expat community.
6: Safety, Security and Risk Management
Oversee the safety and security plans for Living Well, and ensure that staff comply with policies, procedures and local laws and regulations.
Ensure the optimum safety of Living Well staff, consultants, volunteers and clients.
Are you the right person for the job?
To be successful in this position you will be able to demonstrate the following:
Strong commitment to the vision of Living Well
Demonstrated experience in a leadership/management role, including financial oversight, budgets, government reporting, communications and managing teams.
Excellent relational and communication skills
Integrity and honesty
Qualifications required
You will hold or be working towards:
Bachelor degree (or higher) in a relevant field (counselling, psychology, business, management, finance), and have,
Personal experience living and working cross-culturally for a minimum of 2 years (preferably in Cambodia)
Reporting relationships
Reports to: Living Well Governing Board
Supervisor of: Assistant Director, local admin and finance staff, Living Well’s counselling team and volunteers
Additional Information
You will need to be flexible regarding work hours, as this role may at times include work on evenings, weekends and public holidays.
Your employment with Living Well is subject to a satisfactory, current police/background check.
You will need to agree to and uphold Living Well’s Employment Policy, Safeguarding Policy and financial and administrative procedures.
Upon appointment, a probationary period of 3 months will apply.
Living Allowance, Benefits and Allowances
A living allowance/local salary and benefits are negotiable based on the individual candidate’s need and the financial capacity of Living Well.
How do you apply?
To apply, please submit your CV and a covering letter outlining your suitability to recruitment@livingwellcambodia.org
If you have any questions regarding this vacancy, please direct them to Alli Hodges (Board Chair) at alli@alongsiders.org or on +85511406057
CLINICAL COUNSELLOR POSITION DESCRIPTION:
Position Purpose
To provide quality clinical counselling services to expatriates living and working in Cambodia
Location: Phnom Penh
Tenure: Preferably not less than a two year commitment
Hours: Full time or Part Time
Reports to: Living Well Director
Direct reports: None
Key internal relationships: Director, Administrative Assistant, Financial Officer, Living Well volunteers and counselling staff
Key external relationships: Other counselling services within Cambodia, Living Well members and wider ex-pat community.
Key Areas of Responsibility
Professional Clinical Counselling
Provide clinical counselling for individual, couple, family and/or group counselling sessions.
Build a relationship of trust and respect with clients.
Assess each client, identify mental well-being concerns and emotional distress.
Ensure a professional ethical framework is adhered to (such as BACP).
Identify clients needs and offer an appropriate therapeutic approach.
Explore with the client the effectiveness of the approach.
Work alongside the client to achieve their goals.
Maintain confidential records monitoring the client’s process.
Meet regularly with other colleagues for peer support and review.
Meet regularly (at least monthly for one and a half hours) with an external supervisor.
Assist with preparation and involvement with Living Well groups and training seminars as required and appropriate.
Financial Administration
Communicate clearly with clients regarding appointments.
Maintain accurate client records, document therapeutic approaches provided and progress.
Ensure appropriate security of client notes. Inform clients of the data protection policy.
Follow and liaise with the financial officer regarding payments for service provision.
Follow Living Well client management systems.
Participate in Living Well team meetings.
Safety and Risk Management
Maintain professional standards of practice, within the parameters noted in the Living Well Safeguarding Policy and professional practice.
Essential Experience, Qualifications & Skills
Hold a recognised professional clinical counselling qualification.
Have two or more years post qualifying clinical practice.
Have evidence of experience providing effective therapeutic approaches with individuals, couples, families and/or group settings.
Have exemplary interpersonal and communication skills in the language(s) you would see clients in, and adequate written and verbal communication skills in English
Desirable Qualifications
Have the ability to provide clinical supervision
Be able to speak Khmer, Korean, Chinese or another language common among locals or expats in Cambodia
Have experience living and working in Cambodia.
Personal Attributes
Commitment to continued professional development.
Good time management skills.
Ability to empathize and be non-judgmental.
Keen interest in learning and skills improvement, combined with humility to recognize that many answers are unknown
Ability to harness resources: both internal and external for the development of Living Well.
Good self-awareness.
Spiritual Considerations
Aim to live out the principles of self-care, reflection and active Christian faith as promoted by Living Well.
Prioritise prayer for Living Well staff and clients as recognition of Living Well’s dependence on God’s power.